📋 HR FAQ Section

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1. ⏰ What are our Office Working Hours?

   

     Office Hours: • 8:00 am to 5:00 pm for Top Glove staff.

                             • 8:00 pm to 6:00 pm for Sample Manufacturing, Warehouse, and Quality Control.

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2. 🕒 Employee Attendance Machines

   

    Policy:

    Employees must use attendance machines to clock in and out to ensure accurate attendance records.

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    Tips:

    •Use clocking machines on different building levels if necessary.

    •Familiarize yourself with the machine locations.

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    Issue Resolution:

    Submit an HR and Admin Related Issue Request Form via the Wrike platform if you encounter any             

    problems.

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3. 🧾 How does an employee submit a claim?

 

    Submission Process:

    •Submit claims in InfoTech by selecting the appropriate category (e.g., Mileage Claim).

    •Managers review and approve claims for accuracy.

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    Submission Deadline:

    •Print the InfoTech claims report, attach physical receipts, and submit to HR before 5:00 pm on the 10th of   

     each month.

    •If the 10th is a non-working day, submit claims by the previous working day.

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    Important Notes:

    •Claims without matching physical receipts or InfoTech reports will not be processed.

    •Late submissions will not be accepted.

    •Claims will be credited to the employee's bank account.

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4. 🌟 What public holidays does Synergy House Furniture Sdn Bhd recognize?

   

    Synergy House Furniture Sdn Bhd observes holidays listed under Selangor, Johor, and Malaysia Public     

    Holidays.

   

    Note: A statutory holiday falling on a Sunday will be observed on the following Monday.

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5. 💵 When is the salary date?

   

    Salary Payment:

    •Paid once a month, no later than the 7th day of the following month.

    •Remitted into employees' bank accounts.

    •Salary slips issued through InfoTech system.

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6. 🌴 What is the replacement leave procedure?

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    Procedure:

    •Approval: Get prior approval from the manager to work after office hours, during rest periods, or on public 

    holidays.

    •Request: Submit replacement leave requests via the Wrike platform.

    •Manager Discretion: Managers can reject leave applications without prior consent.

    •Attach Proof: Attach evidence when applying for replacement leave.

    •Crediting: Replacement leave will be credited into InfoTech as Off-in-lieu (DAY) within 5 working days 

    and is valid for 6 months.

    •Exceptions: Not applicable for company events, annual dinners, training, gatherings, etc.

 

7. 🌐 How does an employee submit various types of leave?

   

    Steps: 1.Log in to InfoTech.

               2.Navigate to the Leave Section.

               3.Check your remaining leave balance.

               4.Select the leave category (e.g., Annual Leave).

               5.Submit the application with necessary details.

               6.Await manager approval.

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8. 🏥 Where are the claimable clinic locations?

    Synergy House Furniture Sdn Bhd provides a medical card for confirmed staff

    (panel card - Klinik Mediviron).